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Frequently asked questions
Your order will be processed once payment is received within the same day or the next day. You’ll receive a confirmation email with your order details as soon as the transaction is complete.
Shipping typically takes 3 to 7 business days after your order has been processed.
At this time, we offer standard ground shipping at $149. If you have specific delivery needs or a deadline, feel free to contact us directly—we’re happy to help!
Yes, we apply a 3% surcharge fee, which is a standard processing charge to help cover transaction costs.
Please contact us as soon as possible if you need to cancel or make changes to your order.
If your order has not yet been processed or shipped, we will do our best to accommodate your request.
Important: We do not accept returns or restock inventory, so cancellations must be made before your order ships.
If your order arrives damaged, contact us within 48 hours of delivery. Be sure to include photos of the product and packaging so we can assist you with a resolution.